Privacy Policy
How Mem Services collects, uses, and protects the information you share with us.
On This Page
Overview
Mem Services ("Mem Services," "we," "us," or "our") provides memorial guidance and family support services from our office at 3404 Hobart Rd, Glenville, PA 17329. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit memservices.us (the "Site"), contact us by phone or through our website, or otherwise interact with our practice.
We understand that many people who visit this Site are navigating a difficult time. We take that responsibility seriously and have written this policy in plain language rather than dense legal terminology, so that it is genuinely useful to read. If anything here is unclear, we encourage you to call us directly at (717) 630-9458.
Information We Collect
We collect information in a few limited ways:
- Information you provide directly. When you fill out our contact form, call our office, or email us, you may share your name, phone number, email address, and any message content you choose to include.
- Information collected automatically. Like most websites, our Site automatically records certain technical details when you visit, such as your browser type, approximate location derived from your IP address, the pages you view, and the date and time of your visit. This is collected through cookies and similar technologies, described further in our Cookie Policy.
- Information from conversations. If you speak with a member of our team by phone or in person, we may keep brief internal notes to help us follow up appropriately and remember details relevant to your family's situation.
We do not collect sensitive financial account information, government identification numbers, or health records through this Site. Any such information, if ever needed, would be discussed and handled directly and separately, never through a web form.
How We Use Information
We use the information we collect for straightforward, limited purposes:
- To respond to inquiries submitted through our contact form, by phone, or by email.
- To maintain accurate internal records of conversations so we can provide consistent, informed follow-up.
- To understand how visitors use our Site, so we can keep it clear, accessible, and easy to navigate.
- To comply with applicable legal, regulatory, or recordkeeping obligations.
We do not use information collected through this Site for automated decision-making, and we do not use it to send unsolicited marketing communications.
How We Share Information
We do not sell personal information, and we do not share it with third parties for their own marketing purposes. Limited sharing may occur in the following circumstances:
- Service providers. We may use trusted third-party providers (for example, website hosting or basic analytics tools) that process information on our behalf, under obligations to protect it and use it only as we direct.
- Legal requirements. We may disclose information if required to do so by law, regulation, subpoena, or other valid legal process, or to protect the safety of any person.
- Business continuity. In the unlikely event of a change in the structure or ownership of Mem Services, information may be transferred as part of that transition, subject to the same privacy commitments described here.
Cookies and Similar Technologies
Our Site uses a small number of cookies to remember your preferences (such as whether you have already responded to our cookie banner) and to gather basic, aggregated information about how the Site is used. Full details, including how to manage your preferences, are available in our Cookie Policy.
Your Choices and Rights
Depending on where you live, you may have rights regarding the personal information we hold about you, which can include the right to request access to, correction of, or deletion of your information, and the right to object to certain uses. To exercise any of these rights, simply contact us using the details below — we will respond promptly and without requiring unnecessary formality.
You may also decline to provide information to us at any time; this may simply limit our ability to respond to a specific inquiry.
Data Security
We use reasonable administrative and technical safeguards designed to protect information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only for as long as reasonably necessary to fulfill the purposes described in this policy, including any applicable legal, accounting, or recordkeeping requirements, after which it is securely deleted or anonymized.
Children's Privacy
This Site is intended for adults and is not directed toward children. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised effective date, and significant changes will be highlighted where appropriate.
Contacting Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Matthew Dietrich, Principal
Mem Services
3404 Hobart Rd, Glenville, PA 17329
Phone: (717) 630-9458